Under the United Kingdom General Data Protection Regulation (UK GDPR), you have the right to request that we erase your personal data, also known as the “right to be forgotten”.

We are committed to upholding your privacy rights and will handle any request to erase personal data in accordance with our legal obligations.

How to Make a Request

If you wish to exercise your right to be forgotten, please contact us using the details below:

• Email: admin@leveltrust.org

• Address: Unit 2G, Gallery level, Luton Mall, LU1 2TW

• Phone: 01582 550 070

Please include:

• Your full name

• Contact details

• A clear description of the personal data you wish to have erased

• Proof of identity (to ensure we protect your personal data from unauthorised access)

What Will Happen Next

Upon receiving your request:

1. We will acknowledge receipt of your request.

2. We may request additional information if necessary to verify your identity and locate your data.

3. We will review your request and respond without undue delay, and in any event within one month of receipt. In some cases, this period may be extended by a further two months where necessary, taking into account the complexity and number of requests.

Limitations and Exceptions

Please note that your right to erasure is not absolute and may be refused in certain circumstances, such as where the processing is necessary:

• For exercising the right of freedom of expression and information;

• To comply with a legal obligation;

• For reasons of public interest;

• For the establishment, exercise, or defence of legal claims.

Contact and Complaints

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK’s supervisory authority for data protection.

• ICO Website: https://ico.org.uk